Ideal for buisnesses who rely on IT to function	Ideal for small buisnesses who need IT services	Ideal for small buisnesses who need remote support

Resolve support comparison table.

	Gold	Silver	Bronze
Quality Antivirus included	X
365 support 12 hours a day	X
9 to 5 Support 5 days		X	X
Priority Service	X
2 hour response	X
4 hour response		X
6 hour response			X
Weekend cover available	X
Replacement Equiptment	X
Annual PC Healthcheck	X	X
Server Backups Managed	X
PC Backups Managed	Optional
ADSL Managed/Monitored	X
Server Disk Space Checked	X
Printer Connectivity Covered	X	X
Advice and Guidance	X
Remote Support of PCs	X	X	x
Free callout for PCs	X	X	30/hr
Free Callout for Servers	X
Malware Management	X	X
Remote Access to Files	Optional	Optional
Offsite Backup	Optional	Optional
Exchange Email	Optional	Optional
Charge per PC per month	£30	£20	£10
Charge Per server	£50
Annual Charge (less 10%)	£27	£18	£9
all +VAT